Wagner Electronic Products is committed to the goal of establishing a relationship with each customer by providing prompt, professional repair services. Our Complete Customer Care program is an extension of that goal. Our customer service is based on communication with the customer, understanding the customer's requirements and performing the promised service dependably and accurately.

CUSTOMER CARE AND SUPPORT

Wagner Electronics provides technical customer service support to answer questions regarding the correct operation of our Hand Meters from 7:30 am to 4 pm (PST). There is no charge for this service.

Please see these pages for additional answers and support for your Wagner moisture meter:

• Questions and Answers
  
• Moisture Related Problems

CUSTOMER CARE AND REPAIR SERVICE

In the event of damage or failure to your meter, contact Wagner's Cutomer Care Department for a RMA number prior to returning it for repair:

CUSTOMER CARE TURN AROUND TIME

Turn around time is five (5) working days from receipt of Purchase Order or payment and receipt of equipment for standard repairs. Shipping times may vary depending upon your location and method of shipment.